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2026-06-28 General Content Business Content
© 2019. All Rights Reserved. No part of Consulting
Run and Grow a Successful Consulting Business
By Michael Zipursky
© 2019. All Rights Reserved. No part of Consulting
Success® may be reproduced or distributed without
the written consent of Advicetap Digital Inc. ConsultingSuccess.com part of Advicetap Digital Inc.
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www.consultingsuccess.com
TABLE OF CONTENTS
LESSON 1: THE TRUTH ABOUT CONSULTING
What It's Really Like Being A Consultant
The Challenges You'll Face
A Day in the Life of a Consultant
How Much Money Can You Make as a Consultant?
LESSON 2: SETTING UP YOUR CONSULTING BUSINESS
What Equipment Do You Need to Start Your Consulting Business?
Structuring Your Business
Using an Accountant
Keeping Your Money Safe
The Skinny on an Office
LESSON 3: THE AUTHORITY OF A SPECIALIST
Start as a Specialist, Not a Generalist
A Myth About Focus
The Most Lucrative Areas of Consulting
Standing out in the Marketplace
LESSON 4: BRANDING AND YOUR CONSULTING BUSINESS
What's Really in a Name?
Using Design to Your Advantage
Simple Marketing Materials
Keeping it Lean
Design Resources to Save You Time and Money
LESSON 5: STRATEGIES FOR CONSULTING FEES AND
PRICING
Which Pricing Structure Should You Use
Justifying Your Fees Through Value
The Pricing Structure Consultants Love
Win More Projects with Pricing Plans
How Consultants Can Get Very Rich
Does a Lower Fee Mean More Clients?
Why You Need to Charge More
How to Increase Your Fees
Equity vs. Cash: Opportunity or Danger?
Average Consulting Rates
Pricing for International Clients
Tips on What to Avoid
LESSON 6: EFFECTIVE CONTRACTS AND PROPOSALS
The Easiest and Most Effective Way to Make Contracts and Proposals Work
It's Not About Length
Don't Waste Your Time
What Your Proposal Should Cover
Components of a Successful Proposal and Agreement
LESSON 7: CLIENT DEVELOPMENT FOR CONSULTANT
The Value of Networking
The Two Main Types of Networking
Give, Give, and You Shall Receive
Getting Attention and Interest
Secrets to Getting Referrals
The Biggest Factor in Getting New Clients
Leveraging Partnerships to Find New Clients
Host-Beneficiary Strategy
Follow Up and Be Persistent
Getting More out of Existing Clients
Challenges with Client Development
Ten Things Clients Hate and How to Avoid Them
LESSON 8: MARKETING CONSULTING SERVICES
Landing Your Ideal Clients
Finding New Clients
The Marketing Secret of Seven
Two Buying Factors
Why the Hard Sell Doesn't Work Anymore
Creating Marketing Materials That Get Results
Marketing Consulting By-Products
Pitfalls of Penny Pinching Your Marketing
The Consultants Marketing Budget
Balancing Marketing Consulting Services with Client Work
Some Words of Marketing Wisdom
LESSON 9: MANAGING CLIENTS AND RELATIONSHIPS
Clients and Relationships
Your Easiest Differentiator
Small Things Add Up
Time is Money
Keeping Your Clients on Your Side
Dealing with Client Problems
When and How to Fire Your Clients
The Power of Progress Reports
The 10-Minute Income Increase Challenge
LESSON 10: CONSULTING SYSTEMS AND BILLING
Successful Consultants Use Systems
Software Programs You Can Use to Streamline Your Business
What to Do If Your Client Doesn't Pay on Time
The Value of Outsourcing
LESSON 11: PRODUCTIVITY AND GROWTH
Success Demands Productivity
Creating a Strategic Plan for Consultants
One Goal a Day Strategy
Other Proven Tactics to Increase Your Productivity
Top Time-Wasting Sins
Avoid Consultant's Build Syndrome
Take Care of You
The Power of Vision
Transforming Vision into Reality
Windows of Opportunity
Facing Challenging Times
You Won't Succeed Alone
CONCLUSION
Consulting Success Coaching Program
Get a FREE 51 Page Consulting Blueprint
About the Author
To my parents, who showed me what true love and kindness are .
LESSON 1: THE TRUTH ABOUT
CONSULTING
WHAT IT'S REALLY LIKE BEING
A CONSULTANT
onsulting can be one of the greatest and most lucrative professions in the world. The more you put into it, the harder you work. And the greater the skills you develop, the more you'll get out of it, the more successful you'll become, and the more money you'll make. There are so many aspects that make being a consultant great.
FLEXIBILITY
You completely control your schedule.
I take time off when I want, and I can get up at any time I choose.
My schedule is whatever I choose to make it.
One big myth about consulting that you'll hear from many people is that you can enjoy this kind of flexibility from day one.
The people who suggest this are only telling you part of the story.
While you do have complete control of when you work, in reality, if you want to succeed in this business, it takes consistent and focused effort.
Even though I can now take time off to visit with an out-of-town guest or go on a holiday whenever I choose, it took time to build my business to get to this point.
While at times I have structured my schedule to work three weeks a month, taking one week off, I could only do this because I worked full-out for those three weeks.
I am also free to travel the world to work with clients.
This year alone, I've spent three months in Japan and six weeks in Europe, as well as time in California, Toronto, and Mexico.
To be clear, there's huge room for flexibility when you're in control of your own schedule, but it requires a lot of hard work.
Not to worry, though.
In this book, you'll learn all the skills, tips, and strategies you need to get to that level of success quicker.
PICK AND CHOOSE WHO YOU WANT TO WORK WITH
We've all had the pleasure of working with people whose company we don't enjoy. They're annoying. They make promises and don't follow through on them. The list goes on and on. Maybe it was your boss or another employee. Whatever the case, when you're a consultant, you choose who you work with. You take on projects that interest you, that you want to work on, and you don't worry about the rest. There is plenty of room in most consulting markets for you to pick and
choose what you work on. I'll share more on that later in the book.
YOU CONTROL YOUR INCOME POTENTIAL
There's only one person who controls what you earn, and that's you! I'm not hyping this up to sound good. You really can earn as much or as little as you want in this business. If you want to make ,000 to 0,000 working part-time, or 0,000 to
THE CHALLENGES YOU'LL
FACE
hile consultants enjoy many advantages, they also face some difficult situations. My goal with this book is to arm you with the tools, strategies, and knowledge you need to deal with every challenge you'll encounter. Let's take a look at some of the common challenges.
LONELINESS, DETERMINATION, AND MOTIVATION
This may sound like an insignificant challenge.
You might think, "That's not a problem for me," and you may be right.
But until you dedicate all your time to becoming a consultant, you'll never know how prepared you are for these challenges.
The fact is, most consultants work alone, many from a home office.
I actually recommend using a home office, but we'll discuss that later.
However, when you spend a lot of time working by yourself, you must be ready for what comes with the territory.
You will feel lonely at times, so be prepared.
You'll find yourself sitting in your office, staring at your computer or a piece of paper, with no one to talk to.
You'll have distractions all around you, from your TV, to surfing the web, to whatever else you can find to take your mind away from your work.
One of the greatest characteristics that a consultant can possess is motivation.
You must be able to motivate yourself because, without a doubt, you will question why you're doing what you're doing.
You'll ask yourself if you really should be in this position where you have no stable income, have to constantly deal with clients, and have no one to talk to regularly throughout the day.
It's not easy, but when you accept this as a normal feeling that you WILL encounter, you're halfway there.
You see, most people give up when they have this feeling and never really become consultants.
They dip their toe in the water, but as soon as they feel the icy chill, they run away.
That's not how you reach success.
I often find it helps to just get out.
Set as many meetings with clients or
prospective clients as possible. Schedule meetings with other consultants in your city. Getting out and talking with others usually restores your motivation and brings back the drive to succeed. The key to staying motivated during times of uncertainty starts by
asking yourself one critical question that not enough of us ask ourselves
"What are you great at?" While you might find this question simplistic, I assure you it's extremely powerful. Each of us has a strength, some area in which we excel, whether it's a natural ability or one that we've developed over time. At some point in your life, you'll find yourself (if you haven't already) searching for your passion. Wondering about your purpose on the earth. Thinking about your next step. Wanting to become more successful. At times like that, ask yourself, "What am I really great at?" Allow me to offer you some suggestions that will help you answer that question.
Answer the following
When do you feel most passionate or excited?
What does the environment around you look like when you feel happiest?
What do friends, family, and colleagues praise you for?
What do people always ask for your advice about?
Over the last decade, I've learned that I'm a great educator.
I feel honored and satisfied when I work with clients and coach business owners and consultants.
The first time I gave a presentation to other business owners, I felt nervous.
Though I had some confidence, I had a serious case of the jitters.
After the presentation, however, I felt only elation.
Not only did the participants come up and ask me questions, but the organizers of the event said it was a hit.
That made me feel good.
I made money that day, but it wasn't about the money.
Giving back to others and sharing my experiences was a wonderful experience.
It's not always easy to figure out what you're really great at, but only you can decide what is right for you.
You owe it to yourself to at least entertain the idea of doing what you feel passionate about, even if it might make your life more difficult in the beginning.
It's worth your time.
It's your life, and you only get to live it once.
Make it count.
Once you figure out what you're great at, you'll feel more purpose and more energy. When you spend more of your time working in an area that you're great at, not only will you be happier, but you'll also become more successful. Keep yourself motivated. Create goals and work toward them. That's how you'll start making it in this business.
CLIENTS, OH MY CLIENTS!
You can't avoid dealing with client problems.
Even if you pick your clients very carefully and only take on projects that you're interested in, there will still be times when things go wrong.
Client problems usually happen when you least expect them, so they can be a shock to your system.
Maybe the work you thought would improve your client's business hasn't done so, and they want answers.
Or maybe the payment you were supposed to receive hasn't arrived, and you're starting to worry.
You're bound to make mistakes from time to time, and when it happens, you have to find a way to correct them and make sure your client stays happy.
Expect client issues, and don't get down on yourself.
They might feel like a punch in the stomach, and you might find yourself wondering if you're in the right business.
Consulting can feel like riding a roller coaster sometimes, with many ups and down.
So, what helps?
Always be honest with yourself and your clients.
Understand that when these challenges arise, it's better to deal with them right away rather than hiding and hoping they'll go away on their own.
Enjoy the business when things are going well.
When they aren't, recognize that it's just part of the cycle.
Work on improving the problem, and you'll get back to the good times soon enough.
Yes, the bad days feel horrible, and often the good days just feel ordinary.
But the days when you score a big contract or get a big "thank you" from a client are wonderful.
They make it all worthwhile.
LEARN, LEARN, AND LEARN SOME MORE
One of the keys to successful marketing and developing a thriving consulting practice is to constantly be learning.
The best and most experienced marketers don't sit at the beach all day, content and comfortable that they know everything.
On the contrary, they are well aware that they don't know it all.
They shell out their hard-earned money to continue learning.
They attend seminars, purchase books, try out new technologies, and pay thousands of dollars to work with coaches.
I can't tell you how important it is to read more.
As you work to establish your business, you may find you have less time to pick up books and learn.
I know; I've been there.
I resolved to change that, and so should you.
I decided I would always MAKE time to read, and that's what I've done.
I usually have several books in front of me, on subjects ranging from business, marketing, and economics to psychology, creativity, sales, and fitness.
Every time you pick up a book, you find yourself thinking of new ideas for your own business and life.
You learn new things, become more knowledgeable, stimulate your mind, and get exposed to experiences, cultures, thoughts, and ideas that you otherwise might never learn about.
The most successful people in the world read.
The majority of them read A LOT.
Some of the most successful people I know read at least two books a month.
That's twenty-four books a year.
And that is what I do now.
As Mark Twain said, "The man who does not read good books has no advantage over the man who cannot read them." The moment you stop learning is the moment you start to decline, not just mentally or physically, but financially, because your competition continues to learn.
They gain the advantages you once had.
Soon, they'll knock you off your comfortable position, and you'll be left trying to catch up.
Learning without implementing gives you book smarts.
I mplementing without learning means you'll get a lot done, but there's a good chance you'll be doing the wrong stuff, and you'll waste a lot of time and money along the way.
Implementing as you learn on an ongoing basis is an extremely
powerful combination.
MAKING YOUR BEST INVESTMENT
You can make a stable income as a consultant.
The idea that working a 9- to-5 job is more stable than being a consultant is largely a myth.
Sure, there's some truth to it.
For example, working as a regular employee gives you all of the medical and insurance benefits you won't get as a consultant.
Then again, as people have learned in tough economic times, your job as a regular employee isn't always as safe and secure as you think.
You can be laid off, downsized, or made redundant at any time.
However, you won't get something for nothing when it comes to earning a stable income with consulting.
You need to consider a few truths about consulting to give yourself the best chance of success.
First, it's important to realize that you will have some start-up costs for equipment, marketing, and promotion, which all businesses need in the early stages.
These things require money, but you should look at them as a smart investment.
Not long ago, I sat down with my financial advisor to review each part of my portfolio: stocks, bonds, mutual funds, hedge funds, cash, and all the other good stuff.
I had put money into another business, but I was considering placing it into a holding account for the new business I was launching.
I wanted to do this partly for protection, a buffer against any rough spots the new startup would face, but also fo r marketing and promotion.
Doing this would've meant I was contributing less to my investments, so I expected him to talk me out of it, to try to convince me to invest in the markets instead.
He didn't.
Immediately, he said, "A business is the best investment you can make." That has been my experience over the years, so I was happy to hear him say it.
While investing in your own business can often present risks, the huge growth potential you get makes it worthwhile.
Investing ,000 and getting ,000, ,000 or ,000 in return after a few years would be considered exceptional, but when you start a consulting business, it's not uncommon to make ,000, 0,000, even 0,000 in the first year or two.
In no way am I suggesting that you take your life savings and drop it all
into starting a new business.
However, investing in yourself is often the smartest investment you can make, and it offers the highest potential return.
Once you make the start-up investment, you need to consider who's going to pay you.
As a consultant, you control how many clients you work with at any particular time.
Some work with only one a year, others work with ten or more.
Having multiple clients provides protection, so even if one of them leaves, you still have income from the others.
Now, I can imagine what you're thinking. "Yeah, but having multiple clients to work with all the time is hard." It's only hard if you structure your consulting business the wrong way.
In order to keep your consulting income stable, you have to set up ongoing work with your clients.
That way, your projects aren't limited to a day, week, or month.
I've used this structure successfully for years.
In the Fees and Pricing chapter of this book, I'll go into detail about how you can make this work for you.
It's a great feeling to have ongoing and consistent income from consulting projects, and I'll show you how to do it.
A DAY IN THE LIFE OF A
CONSULTANT
veryone has a different schedule, so I can't tell you specifically how to schedule your time.
What I will share with you is my typical day as someone running a consulting business for more than 18 years.
My schedule has changed a bit since I started.
The biggest shift occurred when my daughter was born.
At that time, I decided to work less in order to be there for her.
I wanted to ensure she saw me as a father who was present.
That's a choice I made and was able to make because of the flexibility of my business.
In the early years of my business, I tended to wake up between 5:30 and 6 am every day, and then I'd work until 9 or 10 at night.
You don't have to do that, and I don't recommend it.
There's no good reason to kill yourself with work or neglect your family.
However, I will say this: in the early stages of your business, the more focus and commitment you make, the more momentum you will generate.
Getting traction in the early stages can be tough, so you can't afford to be too laid back or complacent.
As you make progress and build your business, you will reach a tipping point where a lot of good things start to happen.
At that point, you can change your schedule.
You won't need to chase as many clients because you'll be getting more referrals.
Here's what my schedule looked like in the early years.
After waking up by 6 am, I'd go into the living room to do some morning stretches.
When you sit down and work on a computer for much of the day, it's important to keep your body in good shape, and stretching is one key.
Next, I would have breakfast with my wife, read a magazine I subscribe to, or check the global news headlines.
Then, I'd get on my computer, checking and replying to emails.
I'd also read several blogs and other sources of industry information to make sure I was up to date.
The phone didn't usually start ringing until 9:30 or 10 am, so in these initial few hours, I tended to get a lot of work done.
By this time, I'd showered and freshened up.
On some days, I'd schedule 10 am meetings with clients, though I usually preferred afternoon meetings, as I could keep focused and get more done in the mornings.
I typically took a lunch break when I didn't have a lunch meeting,
which I scheduled once or twice a week.
I always thought it was important to take thirty minutes to an hour for lunch in order to step away from work, relax, and enjoy the day.
After lunch, I dove right back into work.
I spent the afternoon on the phone, sending emails, and getting work done for my clients.
I always had several meetings each week, though I recommend not scheduling too many, as you need to spend time working on actual client work, studying, researching, and preparing for your next meetings.
Since the early days, my schedule has changed.
I'm up by 6:30 am and by 7am I'm at the gym.
I come back, shower, have breakfast with my family, play with my daughter and head to the office by 9 am I spend the first hour or so of each day doing high-level work without any distractions.
Typically, on days I have calls, I start them at 10 am I used to work from home, but since the birth of my daughter, I find that having an outside office space gives me more quiet and more focus.
I work at the office from 10 am to about 4 pm, depending on the day.
Sometimes I take off earlier, especially on Fridays.
My schedule has become quite flexible, which is nice.
After that, I go back home and spend the evening with my family.
I might do a little bit of work at home later in the evening, if something is urgent, but most of the time, I'm done for the day.
Ultimately, my family is the most important thing, and that's why I do what I do.
I get to make an impact and leave a legacy for my loved ones.
More than that, I want to be present.
My schedule now permits me to focus on that.
I start off my day with exercise to ensure that it gets done.
As the day unfolds, and the work piles up, it becomes easier to push the exercise aside, so I make sure it happens first.
Plus, I believe that exercise and health are critical components in success.
My business is at the point where I can work from almost anywhere, so I travel with my family a lot more than I used to.
We've spent time in Japan, Mexico, California, Malta, Europe, Toronto, and many other places.
I'm able to get my work done in any of these places.
In the early days, it wasn't like that.
I didn't have the same amount of freedom.
Bear this in mind when you're starting out.
Don't neglect your health or your family, but put in the hard work, stay focused, and you'll make progress faster.
When you do, your schedule will eventually open up and provide you with a lot more flexibility.
Do you have to work twelve hours a day in the early stages of your business? No, definitely not. But if you want to reach success, you have to do the hard work and the long hours to get there. Later on, when you're traveling and enjoying more free time, you'll be glad you did.
HOW MUCH MONEY CAN YOU
MAKE AS A CONSULTANT?
o now you understand what's generally involved in becoming a consultant.
We'll get into the details in upcoming sections of the book.
What you're probably most interested in finding out is how much money you can make.
Is becoming a consultant a good source of income?
The answer is a definite yes.
As I mentioned earlier, you can work hours that many people might consider part-time and still make ,000 or more a year.
Experienced consultants typically charge at least 0/hour.
Some, myself included, charge over ,000 a day and make at least
You can hit these levels by doing several things to structure your business, pricing, and specialization.
I'll cover all of them and more throughout this book, but don't expect to make this kind of money next week or next month.
If you put the principles I am going to teach you into practice and work on improving your business, you'll be well on your way to hitting new levels of success and making more money consistently.
CHECKLIST: THE TRUTH ABOUT CONSULTING
□ I understand the challenges of becoming a consultant. □ I have identified the skills I am great at. □ I'm excited by the freedom and income potential of being a consultant, and I know I need to invest in my business in order to invest in myself. □ I will be successful, but it will take a lot of hard work; I must strive to keep learning .
LESSON 2: SETTING UP YOUR
CONSULTING BUSINESS
WHAT EQUIPMENT DO YOU
NEED TO START YOUR
CONSULTING BUSINESS?
Note: The information is this chapter will be most useful if you're just starting out or transitioning into the business.
If you've already gotten past the basics of setting up your consulting business, I suggest you move on to the next chapter, where we get into more advanced concepts, techniques, and strategies.
Many trade publications and books claim you need a bunch of elaborate equipment to become a professional consultant, but getting started in this business is actually quite simple.
You need an office.
It can be a room in your house, your bedroom, whatever.
It doesn't matter.
You need a telephone with voicemail.
A dedicated line that is only for you and your business is important.
Having voicemail is critical so that clients and prospective clients can leave you messages.
Tip: Most voicemail messages are boring.
One way you can stand out is by making your voicemail more personable and interesting.
Talk a bit about how you're "busy helping a client with ________ (insert whatever it is that you do)." If done properly, your voicemail will become part of your marketing materials.
And in the game of being a consultant, the more ways you can stand out, the better.
It's helpful to have a fax number, but more people these days are simply scanning and emailing documents, so this isn't as necessary as it used to be.
You need a mailing address.
These days, clients care less about where your office is located.
If it's at your house in a residential area, that's fine.
But you must have an address to give to clients, so they can send you documents and, most importantly, checks!
A computer and a fast internet connection go without saying.
That's it.
That's all you need to get started, so let's move on to structuring your business.
STRUCTURING YOUR BUSINESS
very country is different, but I will address the biggest question I hear from people wanting to become consultants: "Should I incorporate?" My general answer is no. Disclaimer: This is not legal or financial advice, just my opinion from personal experience.
The only time you'll want to incorporate is if
a) You're making substantial income.
By "substantial," I mean if you're making quite a bit more money than you need to live on.
When you're making more than you need, it's more tax effective to incorporate because your income will be taxed at a lower rate than if you're a personal business (often called a sole proprietor). b) If you feel there's a good chance your business could get sued by your clients.
Generally, this isn't a big issue for consultants because you can easily limit the number of people you work with.
However, let's say you're an IT consultant, and you're making big changes to a client's IT infrastructure.
If something goes wrong and the client sues you, you'll be in much better shape if you're incorporated.
Incorporation provides protection against personal liability.
If you're incorporated and get sued, only your business and the assets it has can be attacked.
Your personal assets, such as your home and investments, are safe.
If you're not incorporated and someone sues you and wins, all of your personal assets could be scooped up.
On the other hand, incorporating costs more money than registering as a personal business.
Your accounting costs will also be substantially higher.
So, it all comes down to what your needs are and what kind of consulting business you'll run.
It's best to meet with an accountant and go over your specific situation to find the right solution.
USING AN ACCOUNTANT
f you're not using an accountant for your consulting business, you're making a big mistake. When I started in this business, I thought I could do my own taxes. I was wrong. Working with an accountant is worth whatever they charge. Not only do accountants find ways to lower your taxes, but they'll help you deal with all the worries and issues regarding your money and taxes. Accountants also tend to know many lawyers, so if you ever need to incorporate or deal with legal problems, they can definitely help.
KEEPING YOUR MONEY SAFE
t's worthwhile to set up a bank account specifically for your consulting business. This gives you the ability to write checks with your company name on it, and more importantly, to receive payments written to your company name. This looks more professional than having everything in your own name. It also gives the appearance that your company is bigger than it really is. Having a business bank account also helps with tracking your finances. Setting up this kind of account shouldn't cost much, if anything, so it's a worthwhile step to take.
THE SKINNY ON AN OFFICE
o you really need an office?
Many people believe that to be seen as a professional consultant you need your own office separate from your home.
While this used to be the case, these days, it just isn't true.
Not only will you save money by working from home, but it's more convenient and saves you the commuting time.
Most clients won't come to your office.
Instead, you'll visit theirs.
That being the case, it makes almost no sense for you to spend the money on a separate office if no one is going to visit it.
Having said that, there are some significant exceptions.
I worked from home for years, but eventually, I began renting an office space.
The change happened after the birth of my daughter.
Suddenly, it became necessary to have a quiet space in which to work.
If your home is filled with noise and activity throughout the day, you might consider an outside office, so you can concentrate and feel productive.
Some people simply can't concentrate when they're working from home.
If you get distracted easily, or you want a very clear separation between work and home, getting a separate office might be of great benefit to you.
These days, many consultants prefer to use coworking spaces.
A co- working space is an open office area that is shared by multiple independent professionals.
For people who might otherwise work in isolation, these places offer a sense of communal gathering.
They also tend to be quite affordable, and you can use the space as often as you want.
Many coworking spaces provide conference rooms that you can schedule for client meetings.
Some of them also provide services such as fax machines, a mailing address, phones, even a secretary.
If you're considering various outside options, this is something you should definitely look into.
Bear in mind, as an independent consultant, you have the freedom to work just about anywhere, as long as your location has internet and phone service.
If you want to work on a tropical island, on a mountaintop, in a cabin in the woods, you can do so, as long as you're able to connect your phone and laptop.
Figure out what works best for you and for your business.
Once you've
chosen a place to work, it's time to figure out how to stand out in the market. We'll look into that next.
CHECKLIST: SETTING UP YOUR CONSULTING BUSINESS
□ I have (or will soon acquire) the necessary equipment. □ I have structured my business as a personal business or an incorporation. □ I have spoken with an accountant to review which options are best □ I have a separate bank account for my business. □ I have chosen the best location in which to work.
LESSON 3: THE AUTHORITY
OF A SPECIALIST
START AS A SPECIALIST, NOT A
GENERALIST
sk yourself what it is that you do significantly better than most people.
What is your area of expertise?
What do people ask your advice and opinion about?
Whatever that is, that's the area of consulting you should be in.
By now, you've likely decided what kind of consultant you want to be, so we won't spend much time on that.
All I will say is be sure you have a passion for the area of consulting you choose.
More important, though, is the issue of specialization.
When people ask what I do, I can say, "I'm a Marketing Consultant." That is accurate.
But how many people do you know in marketing?
Quite a few, I'd guess.
The problem with taking a general approach is that you get lost in the mix.
There's nothing to make you stand out.
That makes hiring you a more difficult decision for potential clients.
A better approach is to specialize.
For example, I specialize in working with consultants to help them develop marketing systems that consistently attract their ideal clients, increase their fees, and win more proposals.
A MYTH ABOUT FOCUS
any consultants fear positioning themselves as specialists and focusing on a specific area of expertise.
They think it will turn away a great deal of business.
Maybe you have the same concern.
What I can tell you is, without a doubt, specializing and focusing your services is the way to go.
Clients want to hire someone when they have a specific need, and if you can position yourself to fill that need with your specialization, you're more likely to get the job.
Choose one area that you can specialize in and make that the focus of your efforts.
Your website and marketing materials, even your elevator pitch (I'll talk more on this later), should communicate your specialty.
As soon as you start focusing, you will see potential clients open up; they will be much more interested in your area of expertise than they would be in general skills.
Think of a wedding photographer.
Many wedding photographers earn an amazing income.
They charge ,000 or more for a couple days of work.
That same photographer, if they market themselves as a general photographer who also does weddings, will not get nearly as much work.
Nobody wants a generalist when they have a specific need in mind.
Two common ways to specialize are in systems and processes you've created or in a specific industry.
You can choose to package and hop, which is where you package the system and processes you've created and that have worked so effectively in one industry, and then you take them into another industry.
Let's say you work with car dealerships.
You would take the system you've created with your car dealer clients and move it to, for example, the restaurant industry, applying it there.
The common myth is that "it might work for one industry, but it won't work in another!" Nothing could be further from the truth.
Most industries only apply the strategies and principles that everyone else in their industry applies.
When you bring in a different set of strategies, they often provide significant results because they stand out so much from what everyone else in the industry is doing.
I was making a presentation once at the headquarters of a large
pharmaceutical company.
The President introduced me and told everyone why he had brought me in to help the company.
I was about to start my presentation when one of managers said, "Hey, do you have any experience in our industry?" At that time, I didn't.
I'd worked with companies in over twenty-one industries, but not pharmaceuticals.
I locked eyes with the manager and replied, "No, I don't.
But that's exactly why you need me.
I bring a fresh perspective, and that's why Joe (the president) asked me to be here with you today."." Clearly, the status quo wasn't working for this company.
Otherwise, they would not have brought me in.
Always be on the lookout for successful campaigns in other industries that you can bring to your clients.
Most often, because no one else is doing it outside of that specific industry, bringing it into another industry could produce spectacular results.
Another option is to put all of your energy into one industry.
If you help dentists with their marketing and patient communications, you may choose to become known as the "dentist marketing guru." This focus allows you to hone your skills in a specific area, so you can develop a name for yourself in that one industry.
That doesn't mean you should do what everyone else in that industry is already doing.
Rather, you should develop a system of best practices from many industries and use them with your clients in their industry to help them achieve significant results.
At the same time, just because you focus your services on one area of specialty doesn't mean you can't help clients with other areas as they come up.
While I routinely help my clients with lead generation projects, they often ask for assistance with website copy and design, brochures and other marketing materials that my team can assist with.
There's nothing unique about my situation.
This is generally how it works, and the reason is quite simple.
Once a client sees that you can help them, they will want to pass you more and more work because they feel comfortable with you and trust you.
So, pick your focus, communicate it, and watch the magic begin.
Getting your specialization wrong will cost you
a lot of time and money. It pays to get it right , the first time.
After working through our Specialization Worksheet, you'll be
able to nail down your positioning with precision and confidence.
Access the worksheet and "level-up" from generalist to
an in-demand specialist at consultingsuccess.com/bookbonus
THE MOST LUCRATIVE AREAS
OF CONSULTING
s I'm sure you're well aware, there are all kinds of consultants out there. You can make a very good living in almost any area of consulting. Becoming a certain kind of consultant because you think it has bigger income potential is a bad move. You'll most likely find that you're unhappy because you aren't as passionate about the work. Becoming a successful consultant requires a lot of ongoing education and training, so you don't want to get stuck studying and learning about something that bores you. That said, there are some points you need to consider in order to find the most lucrative opportunities.
CAN YOU DEMONSTRATE RESULTS?
If the product that you deliver isn't visible and can't be measured in one form or another, you're not in a lucrative business.
Clients want to see results.
They need to justify paying you, so if they can't see improvements, they have no reason to cough up the cash.
Be sure that whatever you're doing for your clients, you have established a clear goal that is meaningful to both you and the client's business.
It could be increased sales, more leads, decreased costs, improved satisfaction rates, improved manufacturing speed, you get the point.
Make sure the work you do can be linked to results.
By far, this is the most important weapon in a consultant's arsenal.
When push comes to shove, the consultant who can show they've delivered results will always land new projects and keep existing ones longer than someone who can't.
You don't need to be a magician.
It's not necessary to move mountains with your results, and your clients aren't expecting you to do so.
Tip: Establish clear and consistent goals with your clients.
Make sure they see value in the goal you've agreed upon.
Also, make it something that you're confident you can accomplish.
Promising something you can't deliver is a quick way to earn a bad reputation and end your work with that client.
There's nothing wrong with gradual improvements, as long as that's
what you and your client have agreed to.
KEEP THE WORK GOING
Now that you're showing your clients results, they have the incentive to continue paying you and giving you more work.
But if you structure your work so it's a one-time project, you've made a big mistake.
It's not the end of the world, but you have to correct the situation.
To make the consulting business lucrative, you need to ensure that you've shown your clients a clear path for how you will continually help them improve their business and get results.
By doing this, your clients become much more valuable to you.
Instead of being worth a