Why the Colour of the Hat Matters
If you're looking around for a search engine optimisation company to carry out SEO work on your website, make sure you choose the right "colour hat." A number of companies adopt a fast, unethical approach to SEO known as black hat SEO, while a smaller number of companies stick to ethical practices, known as white hat SEO. Choosing white hat over black hat protects your website's long-term standing in search results, and there are a few clear ways to tell the two apart before you sign a contract.
Shop Around Before You Commit
Before taking on an SEO company, the first step is to shop around and see what's available in the market, the same way you would compare a few models and prices before buying a new computer. If an SEO company offers to guarantee top rankings, there's a strong chance they're cutting corners. No SEO company can guarantee top ranks, because none of them have direct control over the search engines or their ranking algorithms. What a credible agency can reasonably say is that strong rankings are achievable, and back that up with evidence of past client success.
Check Their Portfolio and Talk to Past Clients
Look at a company's portfolio page, or simply ask for one if it isn't published on their website, and do some research on their past clients. This can involve checking how a client's website is currently performing in search results for the keywords it was optimised for. Another useful step is sending a short, courteous email to a listed client asking for a candid reference on the SEO company they used.
Watch How They Describe Their Own Work
The biggest giveaway of a black hat SEO company is how vaguely they describe their services. If a company can't or won't go into detail about how they carry out their work, and can't justify each step of their process, it's best to avoid them. A proper SEO firm will be happy to explain its methods in detail and justify why it uses particular techniques. If you don't fully understand a technique they describe, it's worth doing your own research and reading up on it independently. If what you learn lines up with what the agency told you, and it's all ethical, that's a good sign they belong on your shortlist.
Be Wary of Promises of Speed
A trustworthy SEO company should be upfront that patience is key to SEO success. If a company claims it can deliver results very quickly, treat that as a warning sign. SEO that's carried out correctly takes time before results start to show, commonly several months, and sometimes longer depending on the competitiveness of your industry and keywords.
The Real Risk of Hiring the Wrong Company
Black hat SEO doesn't just fail to deliver, it can actively damage your website, regardless of how large or well-known your brand is. One well-known example is BMW's German website, which was removed from Google's search results after the company used black hat SEO tactics. The lesson is to do your homework before hiring anyone: read up on SEO practices, question a company's approach directly, and make sure you're choosing the white hat rather than the black.
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